You have 21 days from the purchase date to obtain a refund for product downloads, product unlocks, and all other electronically delivered products. Since there is no physical product shipped, you are not required to send anything back to the Returns Department. 

However, we do provide 24/7 technical support and will happily solve any technical issues you may have.

You can submit your refund request here:

Refunds for electronically delivered products through ACE  Cleaner Pro are typically applied to your debit or credit card within 3 - 5 business days.

For security and training purposes, all calls, inbound and outbound, are digitally recorded and the recordings form a part of the verbal contract between ACE Cleaner Pro ( and the Client.

Any cancellations done after the cooling-off period by the client, for any reason, will lead to a full payment of the agreed price and immediate termination of the contract, unless otherwise mutually agreed between ACE Cleaner Pro ( and the Client.

We sell this Software, that we use ourselves every day and have thousands of satisfied customers worldwide, and our support is second to none. That is why we can afford to back our services with this special guarantee.